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Privacy Policy
M.S. Howells & Co. ("Firm")
is committed to protecting the confidentiality and security of
information we collect about our customers. We will no share
nonpublic information about you ("Information") with third
parties without your consent, except for the specific purposes
described below. This notice describes the Information we may
gather and the circumstances under which we may share it.
Why We Collect and How We Use Information:
We limit the collection and use of Information that we require
to deliver superior service to you. Such service includes
maintaining your account(s) with us, processing transactions
requested by you and administering our business.
How We Gather Information: We get most Information directly from you or
your broker, when you apply for and use financial products and
services offered by your broker - whether in person, by
telephone or electronically. We may verify this Information or
get additional Information from consumer reporting agencies or
public sources. This Information may relate to your finances,
employment, avocations or other personal characteristics, as
well as transactions and interactions with or through your
broker, other or us.
How We Protect Information: We limit the access to your Information
to those who have an appropriate reason to do so. Employees who violate our privacy
policy are subject to disciplinary action.
Disclosure of Information: We may disclose any Information to
or as directed by your broker
or when we believe it necessary for the conduct of our business,
or where law requires disclosure. For example, Information may
be disclosed for audit or research purposes, to attorneys or
other professionals, or to law enforcement and regulatory
agencies, to help us prevent fraud. In addition, we may disclose
Information to third party service providers (i.) to enable them
to provide business services for us or your broker, such as
performing computer related or data maintenance or processing
services for us or your broker; (ii.) to facilitate the
processing of transactions requested by you; (iii.) to assist us
in offering products and services to your broker or to assist
your broker in offering products and services to you; or (iv.)
for credit review and reporting purposes. Except in those
specific, limited situations, without your consent, we will not
make any disclosures of Information to other companies who may
want to sell their products or services to you. For example,
we do not sell customer lists and we will not sell you
name to a catalogue company.
Former Customers: Even if you are no longer a customer of the Firm, our Privacy
Policy will continue to apply to you.
To Whom This Policy Applies: This Privacy Policy applies to customers that use financial
products or services provided by the Firm.
Access To and Correction of Information:
If you desire to review any file we may maintain for your
personal Information, please contact your broker. If your broker
or you notify us that any Information is incorrect, we will
review it. If we agree, we will correct our records. If we do
not agree, you may submit a short statement of dispute, which we
will include in future disclosures of the disputed Information.
However, Information collected in connection with, or in
anticipation of, any claim or legal proceeding will not be made
available.
Further Information:
We reserve the right to change this Privacy Policy. The examples
contained within this Privacy Policy are illustrations and they
are not intended to be exclusive. Pursuant to the USA Patriot Act,
Federal law requires all financial institutions to obtain, verify,
and record information that identifies each person who opens an account.
Complaints:
Any complaints may be addressed to the attention of the
Compliance Department at 20555 N. Pima Road., Suite 100,
Scottsdale, AZ 85255; (480) 563-2000; Fax (480) 563-2001.
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